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The five tasks expanded

Last reviewed dd mmm yyyy. Last edited dd mmm yyyy

Authoring team

A.Initiating the session

i) Establishing initial rapport

ii) Identifying reasons for attendance

B.Gathering information

iii) Exploring the problems

iv) Understanding the patient's perspective

v) Providing structure to the consultation

C.Building the relationship

vi) Developing the rapport

vii) Involving the patient

D.Giving information - explaining and planning

viii) Providing the right amount and type of information

ix) Aiding accurate recall and understanding

x) Achieving a shared understanding: incorporating the patient's perspective

xi) Planning: shared decision-making

E.Closing the session


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