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Consulting styles

Last reviewed dd mmm yyyy. Last edited dd mmm yyyy

Authoring team

In the doctor-centred consulting style, the doctor:

  • dominates the consultation
  • asks direct, closed questions
  • rejects the patient's ideas
  • evades the patient's questions

In the patient-centred consulting style, the doctor:

  • asks open questions
  • actively listens
  • challenges and reflects the patients' words and behaviour to allow them to express themselves in their own way

The style can vary within a single consultation, for example open in seeking information but dogmatic over treatment.


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The content herein is provided for informational purposes and does not replace the need to apply professional clinical judgement when diagnosing or treating any medical condition. A licensed medical practitioner should be consulted for diagnosis and treatment of any and all medical conditions.

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